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PTI’s approved garages nationwide amount to 485
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Recognizing the role of its approved garage network, Post and Telecommunication Joint Stock Insurance Corporation (PTI) is proud to offer its customers premium products and services with the shortest repair time in their best interest.
Recognizing the role of its approved garage network, Post and Telecommunication Joint Stock Insurance Corporation (PTI) is proud to offer its customers premium products and services with the shortest repair time in their best interest.
PTI regularly assesses the service quality of the approved garages to promote the cooperation with high quality garages and end up the collaboration with bad performers.
In addition, PTI has built a sense of trust among its customers by introducing new customer service models, including launching a website where they can keep track the status of their car insurance claims. This platform enables PTI to proactively monitor, review and compare repair progress and quality among the approved garages.
PTI also undertakes to provide free car assistance services (PAN Rescue) within 100 kilometers from Hanoi, Ho Chi Minh City and Danang. Rescue workers will get to the customer in about 30 minutes after PTI receives the notice of loss. PTI has been also investing in more modern technology in order to give customers new and more convenient experiences.
PTI also promises to pay any repair costs incurred by its customers on a monthly basis, as well as offers more incentives to the approved garages that deliver the best service, such as supporting revenue growth and organizing exchanges and training courses abroad, ...
The conference themed “Promoting business cooperation between PTI and approved garages” is held annually with the attendance of representatives from the approved garages to evaluate and improve PTI’s customer service quality. At present, many reputed garages across the country have decided to join hands with PTI to provide customers with the best products and services.
Insurers have become more aware of the importance of the approved garage network, which makes customers feel more secure. However, in order to protect their own interest, customers should get more informed and make the most reasonable decisions. PTI undertakes and works hard to bring customers the best service quality.
PTI regularly assesses the service quality of the approved garages to promote the cooperation with high quality garages and end up the collaboration with bad performers.
In addition, PTI has built a sense of trust among its customers by introducing new customer service models, including launching a website where they can keep track the status of their car insurance claims. This platform enables PTI to proactively monitor, review and compare repair progress and quality among the approved garages.
PTI also undertakes to provide free car assistance services (PAN Rescue) within 100 kilometers from Hanoi, Ho Chi Minh City and Danang. Rescue workers will get to the customer in about 30 minutes after PTI receives the notice of loss. PTI has been also investing in more modern technology in order to give customers new and more convenient experiences.
PTI also promises to pay any repair costs incurred by its customers on a monthly basis, as well as offers more incentives to the approved garages that deliver the best service, such as supporting revenue growth and organizing exchanges and training courses abroad, ...
The conference themed “Promoting business cooperation between PTI and approved garages” is held annually with the attendance of representatives from the approved garages to evaluate and improve PTI’s customer service quality. At present, many reputed garages across the country have decided to join hands with PTI to provide customers with the best products and services.
Insurers have become more aware of the importance of the approved garage network, which makes customers feel more secure. However, in order to protect their own interest, customers should get more informed and make the most reasonable decisions. PTI undertakes and works hard to bring customers the best service quality.